Frequently Asked Questions (FAQs) - CocoHigh

Below FAQ are some common concerns of our consumers before purchasing the product.
If you have other questions, please just send it to info.cocohigh@gmail.com.

Filter by Topic
All
  • All
  • About the Company and the Brand
  • About CocoHigh Products

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

About the Company and the Brand

Erocare Retails Pvt. Ltd. is a luxury beverage company that was established on the celebration of 25+ Years of Success of the Erocare Group of Industries in the year 2019.

The brand "CocoHigh" is associated with Erocare Retails Pvt. Ltd.

Erocare Retails Pvt. Ltd. was founded by Veekas Doshi, who was inspired to create CocoHigh to offer unique and high-quality beverages to consumers.

Our Mission at CocoHigh is to provide delightful and innovative beverage experiences to people around the world.

Our Vision is to become a leading name in the beverage industry known for quality and innovation.

Our team is comprised of passionate individuals with years of experience in the beverage industry, including product development, quality control, and marketing.

Since our inception, we've expanded our product line, reached new markets, and continuously improved our offerings based on customer feedback.

At CocoHigh, we prioritize quality, innovation, sustainability, and customer satisfaction in everything we do.

About CocoHigh Products

CocoHigh offers a diverse range of products, including:

Chocolate drinks: Swiss Chocolate, Caffe Mocha, Dark Chocolate
Milk flavors: Brainy Almond, Mango Masti, Strawberry, Haldi (turmeric), Pistachio
Energy Drink: Extreme Original
Iced coffee: Spanish Latte, French Latte, Coffee Mocha

Certainly! Our Swiss chocolate is rich and indulgent, Caffe mocha offers a delightful coffee-chocolate fusion, and dark chocolate is for those who enjoy a deeper, intense cocoa flavour.

Brainy Almond was created to combine the goodness of almonds with milk, while Haldi (turmeric) offers a unique twist with the added health benefits of turmeric.

Extreme Original contains a special blend of natural energy-boosting ingredients, designed to provide sustained vitality.

We source premium coffee beans to ensure the exceptional flavor of our iced coffee variants.

Nutritional information and ingredient lists can be found on each product's packaging and our website for easy reference.

While we offer a variety of milk-based flavors, we are actively working on expanding our product line to include dairy-free and vegan options to cater to a broader audience.

Yes, CocoHigh products are designed to be enjoyed by individuals of all ages. We have a wide range of flavors to suit different preferences.

Our products typically have a 12 months shelf life. Our PET bottles have a shelf life of 9 months and our Energy Drinks have a shelf life of 18 months.

We recommend storing them in a cool, dry place and away from direct sunlight.

Yes, we offer bulk purchasing options for events and special occasions. Please contact our sales team +91 93767 39922 for inquiries.

Unable to find satisfactory answers ? Contact Support